Help & Info

Everything you need to know.

Delivery & Collection

Three ways to get the good stuff.

Australia-wide shipping

Flat $15 standard (2–8 business days) or $20 express, sent right across Australia.

Free over $200

Local Tugun delivery

Close by? We hand-deliver around Tugun and the southern Gold Coast — fresh, fast and local.

Click & collect

Order online, pick up in store at Shop 5, 570 Gold Coast Hwy, Tugun QLD 4224.

Open Sun–Thu 9–4, Fri–Sat 9–6.

Frequently asked

Questions, answered.

We ship Australia-wide. Orders are sent under our NSW packaged-liquor delivery licence, so we deliver to every state and territory across Australia. We don't ship overseas.

Standard shipping is a flat $15 and usually arrives within 2–8 business days. Need it sooner? Express is $20. Times can vary a little for regional and remote addresses.

Yes — shipping is free on every order over $200, sent Australia-wide. The discount is applied automatically at checkout.

Absolutely. Choose click & collect at checkout and we'll have your order ready to pick up from the shop at Shop 5, 570 Gold Coast Hwy, Tugun QLD 4224. We're open Sun–Thu 9–4 and Fri–Sat 9–6.

We do. We offer local hand-delivery around Tugun and the surrounding southern Gold Coast — perfect for last-minute gifts or topping up the table. Select local delivery at checkout.

Yes. We sell and deliver alcohol under NSW packaged-liquor delivery licence LIQP770017408. You must be 18 or over to order, and someone aged 18+ must be present to receive the delivery. It is against the law to sell or supply alcohol to, or to obtain alcohol on behalf of, a person under the age of 18 years.

Of course. Add your message in the gift-note field at checkout and we'll include a handwritten card with the order — no pricing or invoices ever go in a gift parcel.

We love a good hamper. We build custom and corporate gifting to suit your budget, branding and occasion — from a single thank-you box to volume client gifting. See corporate gifting & enquire.

Our cheese platters and grazing are made fresh and available in store only — they're not sold online. Pop into the shop or give us a call to arrange one for your next gathering.

The quickest way is a call or email. Phone 0406 802 323 or email hello@quincecellar.com — we're at Shop 5, 570 Gold Coast Hwy, Tugun QLD 4224, open Sun–Thu 9–4 and Fri–Sat 9–6. You'll also find us on Instagram @quince.cellar.

Still here?

Still have a question?

We're a small team who'd genuinely love to help. Give us a call or send an email and we'll get back to you.